Revenue Cycle Trainer

The Epic Trainer will design, develop, and maintain system training materials and methods for end users in order to drive value across Revenue Cycle. Administer training sessions, including attendance proficiency assessment and class evaluation at the end of each session for Epic.

• Training Design & Maintenance: Designs, develops, and maintains Epic system training materials and methods for Revenue Cycle end users.
• Training Delivery & Assessment: Administers Epic training sessions, including tracking attendance, assessing proficiency, and evaluating classes.
• Cross-functional Collaboration: Collaborates with Epic teams to align training material development with project timelines.
• Application & Workflow Expertise: Gains an in-depth understanding of Epic application functionality, configuration, operational workflows, and policies to inform training.
• Program Development & Improvement: Develops and implements credentialed training programs and materials, actively seeking process improvement opportunities.
• Environment Management & Analytics: Develops and maintains the master training environment, utilizing reporting and analytics to identify further opportunities.

• Bachelor’s Degree in Business Administration, Accounting, Finance, Healthcare or related field required. 
• Three or more years extensive experience in managing system training, user access and credentialing
• High level of technical understanding and proficiency in host system functionality, integration, and education
• Must be a strategic thinker and insightful decision maker with ability to analyze and solve problems and have demonstrated leadership skills including the ability to direct changes to existing routines or practices to meet changing organizational needs.
• Must have excellent written, oral, and interpersonal communication skills to educate and interact with all levels of healthcare professionals.
• Required Licensure and Certifications Existing certification in hospital and physician billing required for Epic

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.