Office Assisatant II

As our Office Assistant, you will drive operational efficiency by managing communications, streamlining patient data flow, and ensuring the timely and accurate processing of reports. This role is instrumental in supporting our clinical team and directly impacts patient care quality within our dynamic healthcare environment.

Every day you will field incoming calls with exceptional customer service skills. You will facilitate the streamlined operation of the office, managing diverse administrative functions and cultivating effective internal and external communication networks.

To be successful in this role, you will have a proactive and resourceful approach to problem-solving, and an unwavering commitment to anticipating needs and delivering accurate, timely support.

• Knowledge of correct English usage including spelling, grammar, and punctuation, medical terminology, computer operations. office practices and procedures, effective customer relations, HMO's, IPA's and insurance authorization procedures. 
• Federal and State regulations pertaining to MediCal/Medi Care. 
• Ability to perform a variety of clerical work, following oral and written directions. 
• Contact, review, obtain, insurance authorization.
• Type on personal computers using word processing software.
• Prepare and maintain accurate files and records;

Required

• Clerical experience in a medical or insurance setting utilizing medical terminology or any combination of education and experience.

Founded in 1989, Dignity Health - Mercy Hospital is a 106-bed, acute care, nonprofit hospital located in Folsom, California. Serving over 60,000 patients annually, the hospital offers a full complement of services including heart care, cancer care, women’s health, and neurology. Additionally, Mercy Hospital of Folsom has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and has been awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care. It was recently named a Leapfrog 2025 Top General Hospital.

One Community. One Mission. One California 

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.