Clinic Medical Assistant

JOB SUMMARY  

Performs basic patient care/support functions under direction of Provider and within scope of licensure/certification. Basic patient care includes preparing patients for Provider, obtaining and recording vital signs and patient information, performing basic lab and phlebotomy procedures, and other similar tasks within scope of certification. An incumbent also performs front and back office duties, such as scheduling appointments, maintaining inventories, and cleaning/preparing exam rooms. 

Incumbents are also accountable for maintaining the confidentiality of all medical information and adhering to department and hospital safety, risk management, standard precautions standards, policies and procedures related to the assigned Clinic Practice. 

(If assigned to the centralized FMG Float Pool, an incumbent provides patient care services to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s).) 

(Refer to attached Addendum for “Lead” responsibilities and requirements.) 

ESSENTIAL JOB FUNCTIONS:

Greets and prepares patients for practitioner visit; obtains and records vital signs and other appropriate information such as height, weight, drug allergies, current medications and presenting problems; positions, drapes and cleans up after examinations under Provider supervision; provides patient mobility assistance as necessary. 

Performs basic lab and phlebotomy procedures, draws blood and performs EKG’s and laboratory procedures, administers approved medications via oral, subcutaneous, intramuscular or intradermal routes, informs patients of lab results, and mails reports to patients, under the supervision of provider. 

Documents, in the electronic medical record, medical visits/procedures performed by healthcare providers in accordance with established procedures. 

   Reviews medical documentation to validate information and to identify inconsistencies/errors and facilitate overall accuracy of the medical record in accordance with established procedures/requirements. 

Prepares, cleans and sterilizes instruments; disposes of contaminated items in accordance with established standards; keeps exam rooms clean, orderly and well stocked; maintains adequate inventory of supplies; anticipates provider’s need for medications, supplies, and equipment and plans accordingly. 

Schedules appointments to include office visits, ultrasound, non-stress tests and processes/authorizes referrals to other Medical Care Providers, Clinics and facilities as instructed; works with the other CHI-FH Departments in scheduling appointments for mutual clients. 

• May perform front office clerical duties such as billing, collection and registration functions, verifying insurance and collecting co-payments. 
• Coordinates patient flow to ensure sufficient time for patient/family education. 
• (Performs telephone communication functions; giving clear information both verbally and in writing. IF ASSIGNED TO WOUND CARE:  Assists provider by removing wound dressings, taking vital signs and photographs.) 
• Assists provider in hydrotherapy by preparing equipment and patient; cleans whirlpool tanks. (IF ASSIGNED TO FMG:  May perform medical scribe duties under the direct supervision and review of the attending provider and in compliance with the FMG Medical Scribe Program Policy. )

• Charts, in the electronic medical record (“make me the author feature), provider-patient encounters as they occur in real-time during medical examinations in accordance with applicable standards and regulatory requirements. ● Documents patient’s history and physical examination, provider’s interaction with the patient, procedures performed, results of laboratory studies and other pertinent information. 
• May order laboratory/radiology studies, assist with the patient’s disposition, document consultations and notify the provider when studies are completed. 

Performs related duties as required. 

MINIMUM JOB QUALIFICATIONS:

Education/Work Experience Requirements

High School Diploma (or GED equivalent) and completion of a Medical Assistant certification program at an accredited institution or validation of equivalent military training (i.e. Hospital Corpsman) that demonstrates attainment of the requisite job knowledge skills/abilities. 

One year experience as a Medical Assistant preferred. 

Licensure/Certification

• Current certification by the State of Washington as a Medical Assistant. 
• (If assigned to the FMG Float Pool, current driver’s license and ability to drive to assigned location(s).) 

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.