This position supports the Central Coast, Central Valley and the Southern California Markets.

Job Summary / Purpose

The Market IT Manager assists in the top management of CommonSpirit Health’s information technology resources and oversees the integration of multiple mission-critical organization information technology processes and strategies as assigned by the Region Chief Information Officer. 

The Market IT Manager applies management principles with critical impact on technology and the organization, and typically has responsibility for technology strategic outcomes across multiple integrated processes and/or strategies as assigned. 

The Market IT Manager supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures. 

Incumbents oversee day-to-day operational management of all activities and functions in the respective assigned function(s)/unit(s)/program(s).  Oversight includes evaluation, development, implementation, and enforcement of policies, procedures and standards; determining service levels and enhancements; developing, monitoring, and managing budgets; providing strategic and technical advice and/or oversight to staff and/or vendor partners, or other departments related to area of assignment; evaluating information concerning needs; estimating and coordinating integrated processes activities and associated costs.

The Market IT Manager is responsible for the support and alignment of established intake processes, planning and governance, and standards within the supported area, as well as any other processes and standards in development or to be developed.

Essential Key Job Responsibilities

• Manages the activities of multiple assigned CommonSpirit Health integrated processes or designated strategies involving multiple programs, projects and functions, which includes planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and/or service offerings.
• Ensures alignment with internal departments, executives, external organizations and public representatives.  Provides IT oversight and leadership representation for the organization at a variety of meetings, public events, on committees, and/or other related events regarding services, programs, projects and facilities.
• Prepares, reviews, interprets, and analyzes a variety of information, data, and reports.  Recommends and implements policies and procedures to improve operational effectiveness and enhancements to services or programs.
• Lead and be accountable for all local IT service delivery, including prioritization of national team efforts.  Educate local leadership how the strategic IT direction will impact the facilities, and how future and current systems can best be optimized for the function(s)/unit(s) benefit.  Develop and maintain the approved annual operations and capital budgets for the function(s)/unit(s) IT systems.
• Coordinate with various CommonSpirit Health teams to ensure that all information systems and networks operate according to internal standards, external accrediting agency standards, regulatory agencies, and legal requirements, including HIPAA.  Coordinate with IT infrastructure support teams to maintain a stable environment, including network, desktops, telecommunications and servers.

Required Education and Experience

• Bachelors or equivalent experience preferred, 
• Demonstrated ability to launch and deliver multiple IT projects on time and within budget required 
• 7 years’ of relevant technical and business experience preferred 
• 5 years’ Information Technology Leadership experience preferred
• Leadership experience in managing cross-functional teams and influencing senior level management and key stakeholders preferred
• Experience in departmental budgeting, personnel management and project management preferred
• Experience managing operational and capital budgets and resource allocations preferred

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.