External Communications Specialist
About Us
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.
Our Mission
As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.
The posted compensation range of $28.10 - $41.80 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
Job Summary:
We are currently in search of a dynamic, passionate, and skilled External Communications Specialist to join the Southwest Market as part of the broader Central team. This role will be reporting to the Market Director and will be instrumental in shaping and executing external communication strategies within the market. The External Communications Specialist provides leadership and support for marketing and communications efforts in support of clinics, facilities and services within the Southwest Market . The role works in coordination and under the direction and alignment with the region and system marketing & communications leadership teams respectively.
Essential Key Job Responsibilities
- Support the development and implementation of comprehensive external communication strategies and plans to effectively communicate the organization's mission, values, and regional key messages through the media and into our communities.
- Support media inquiries to ensure that relationships with media representatives and outlets are managed, including proactive media pitches, press releases and media kits to generate positive media coverage.
- Support the development and implementation crisis communication plans to effectively manage and respond to potential crises or emergencies.
- Support the Development and delivery of public relations strategies to enhance the company's brand and reputation within the communities we serve and across key stakeholders, including community organizations, government agencies, and industry associations.
- Support strategies to monitor, manage and enhance the organization's reputation in the healthcare industry and the communities we serve, while addressing any negative sentiment or misinformation.
- Support executive visibility initiatives, including media interviews, speaking engagements, and industry conferences.
- Support the development and implementation of strategies to effectively manage and mitigate potential issues or crises that may impact the company's reputation.
- Collaborate with internal stakeholders, such as HR, IT, and clinical teams, to gather information and create compelling external content.
- Produce compelling video content for communications and social media purposes.
- Provide tactical social media support including content curation through strong writing and storytelling ability.
- Track and measure earned media content
- Track, measure, analyze social media posts to drive engagements
Job Requirements
MINIMUM
Required Education and Experience:
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- Minimum of 3 years of experience in marketing and/or communications roles, preferably within the healthcare industry.
- Proven track record of success in developing and implementing strategic marketing and communications plans.
Required Knowledge, Skills and Training:
- Use of Canva and Adobe to create and edit video and social media content
- Strong understanding of healthcare, marketing and communications trends, regulations, and best practices.
- Strong strategic thinking and problem-solving abilities.
- Excellent written and verbal communication skills, with the ability to effectively communicate complex information to various audiences.
- Excellent presentation skills.
- Ability to work collaboratively with cross-functional teams and senior executives.
- Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.
PREFERRED
- Use of Hootsuite to track and measure social media
- Photography/
videography and editing experience
Where You'll Work
As the only not-for-profit, faith-based healthcare system in the area, Dignity Health Nevada, guided by the Adrian Dominican Sisters' vision for over 70 years, continues to serve the Henderson and Las Vegas communities. The Siena Campus, a 326-bed acute care hospital opened in 2000, expanded the services of the Rose de Lima Campus to meet growing healthcare needs. St. Rose Dominican is part of Dignity Health, one of the nation’s largest healthcare systems, with over 9,000 physicians, 60,000 team members, and 400 care centers across 22 states, including hospitals, urgent care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to compassionate, high-quality care, especially for the underserved.
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.