Office Supervisor - Neurology Clinic
The posted compensation range of $19.68 - $27.06 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
The Medical Office Supervisor provides coverage and support, under the direction of the Practice Manager, coordinates and supervises clerical and clinical employees. Supervises daily practice operations, and business functions including but not limited to scheduling, registration, billing, collection, patient and employee satisfaction, and purchasing.
Operational Support
* Oversees staff and leads by example to ensure patients and visitors are greeted in a prompt, courteous and helpful manner.
* Monitors flow of patients within the office and ensures that staff and patients are aware of delays.
* Develops and enforces work assignments and maintains a master work schedule. Works with the Practice Manager in developing and implementing goals and objectives.
* Oversees office operations and ensures functions are being completed.
* Assists in the development and supervision of staff.
Billing Oversight
* Assists in overseeing the billing practices within the office.
* Ensures that key functions are completed timely and accurately, and priorities are completed daily, including accurate data entry of demographic information, charge and payment posting, and end of day procedures.
* Keeps abreast of reimbursement procedures and insurance requirements and regulations and communicates necessary information to staff.
* Runs billing reports regularly including appointment reconciliation reports and keeps aware of visit data.
* Assist with monthly report preparations with new patient volumes, expense variances, OT explanations, and revenue.
* Ensures that collected monies are stored safely according to practice protocol.
Workflow
* Serves as a liaison between the Practice Manager, the providers, and the staff.
* Coordinates activities between clinical and clerical teams to promote teamwork and facilitate intra-office communication and problem solving.
* Ensures the office has adequate inventory while monitoring purchase orders remain within budget parameters.
* Assists Practice Manager with addressing facility issues through coordination of property work orders and repairs as needed.
* Follow appropriate protocol for engaging vendors¿ services, seeks required approvals prior to engaging services, and provides timely follow up of invoice processing.
Organizational Requirements
* Complies with safety and emergency procedures.
* Complies with Hospital/Department/Unit policies.
* Documents activities consistent with Hospital/Department/Unit Guidelines.
* Performs critical/frequent procedures or services.
* Provides care/services based on identified needs.
* Uses required equipment for providing care/services.
* Consults with Hospital/department resources.
* Demonstrates professional responsibility as per job classification.
* Demonstrates Core Values Guest Relations/Guest Service Standards.
* Demonstrates Core Values Based on Behavioral Standards.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Qualifications
Required Education for Staff Job Levels | High school diploma or equivalent. |
Required Licensure and Certifications | N/A |
Required Minimum Knowledge, Skills and Abilities |
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PREFERRED Qualifications |
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Overview
Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing in family, internal, geriatric and pediatric care serving 88 locations across central and Eastern Kentucky. CHI Saint Joseph Medical Group is dedicated to delivering customized care based on the unique needs of our patients and is recognized as a Best Place to Work in Kentucky for two years in a row (2023-2024).
Whether you are an experienced healthcare professional or working toward that, we invite you to experienceHello Humankindness with us! CHI Saint Joseph Health provides you with the same level of care you provide for others. Learn more about CHI Saint Joseph Medical Group and its awards and recognitionshere.
Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians advanced practice clinicians nurses and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2200 care centers serving 24 states.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
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Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.