Supervisor Office Operations

As a Supervisor, Office Operations with CommonSpirit Health at Home, oversees the accuracy, thoroughness, and timeliness of office and  administrative processes supporting delivery of quality care and has a responsibility for performance,  development, training and coaching of staff.

• Creates an “expectation of excellence” and manages performance of direct reports to maximize the  value of employees’ contributions toward organizational success. 
• Ensures appropriate staffing levels are maintained and recruits and retains qualified, productive and  customer-focused employees by completing interviews, hires and orients direct reports while  monitoring recruitment and retention activities and costs. 
• Responsible for performing and allocating work assignments, establishing deadlines, and ensuring  deadlines and quality standards are efficiently met, supporting the delivery of quality patient care in  compliance with regulatory, operational, and financial requirements.
• Monitors and evaluates office performance measures. Develops and follows through with action plans  based upon measurement results.
• Responsible for accurate, complete, and timely communication of regulatory, operational, and  financial information to office staff. Facilitates effective communication from and between office staff.  Acts as liaison between supervisees and other staff as necessary.
• Oversees and assists in the completion of the weekly payroll process. Responsible for the oversight and correction of branch billing and reimbursement issues including  billing errors, adjustments, etc.
• Works closely with branch and corporate Revenue Cycle to resolve  issues in a timely manner. Works with outside vendors for supplies, equipment, services, etc. Obtains Director, Operations  approval as needed for vendor expenditures.
• All other duties as assigned.

Benefits:

• Generous annual bonus opportunity based on company performance
• Excellent holiday and paid time off plans
• Medical, dental, and vision plans
• Tuition reimbursement for degree-seeking students
• Employer contribution to your 401(k)

• Candidates must reside in one of the approved remote worker states:  AR, AZ, CO, FL, GA, IA, IL, IN, KY, MI, NC, ND, NE, NJ, OH, SC, TN, TX, UT, WI.
• Associates degree is required; in lieu of Associates degree, an additional two years related experience will be considered. 
• One year of supervisory experience managing the effective operation of office processes and systems required;  Highly related office experience in home health care office may be substituted  for supervisory experience.
• Excellent organizational, time management and administrative skills required. 

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value

the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

CommonSpirit Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received: at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.