Mental Health Technician

As our Mental Health Tech, you will be vital support for Behavioral Health's front and back office functions, assisting psychiatrists, patients, and the care management team. You'll ensure smooth operations, quality medication management, and clinical problem-solving.

Every day you will provide basic medication triage, support services, and take vital signs for behavioral health patients. You'll manage front office reception, patient registration, insurance/copay processing, and telephones, while also handling back office tasks like refill requests, injections, and accurate EHR documentation.

To be successful in this role, you must possess strong multitasking skills, meticulous attention to detail, and a rapid ability to learn complex information accurately. Exceptional customer service, calm under pressure, EHR proficiency, and strict confidentiality are essential, along with flexibility to float.

• Adheres to established Hospital/departmental policies and procedures, objectives, Quality Assessment and Improvement Program, legal, safety, environmental, infection control standards, and Patient's Bill of Rights.
• Documents and performs all activities of daily living or as directed by the registered nurse for other patient care needs. Performs basic patient care procedures in accordance with the established plan of care, as appropriate and complies with safety and infection control policies and initiatives.
• Assist with the patient/family care needs from admission, transfer, and discharge process to include prompt inventory and recording of patient’s belongings.
• Provision of patient care includes but is not limited to: vital signs, assist with maintenance of skin integrity, maintenance exercise, passive range of motion, assist with placement of mask/cannula and tubing, baths and showers, oral care, reinforces grooming, dressing, shower and bathing techniques, colostomy maintenance; turning patients, transfers to and from bed, toilets and showers, deliver, setup and collect food trays and nourishment's, reinforces nutrition education and feeding techniques, and collecting/labeling and sending specimens to laboratory by utilizing the current system.
• Reports and records any changes in the patient’s conditions, vital signs, or behavior of patients and any unusual incident immediately to the nurse in charge and assists in interventions as directed.
• Answers patient’s call lights promptly, anticipates patients’ needs and checks on patients regularly to ensure the patient’s needs are met.

Required

• High School Graduate or GED
• At least one (1) year experience as a Certified Nursing Assistant
• Certified Nursing Assistant: CA
• Basic Life Support - CPR
• Fire Safety, within 90 Days

Preferred

• Acute care facility experience

Founded in 1955, Dignity Health - Northridge Hospital Medical Center is a 394-bed, acute care, nonprofit hospital located. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, heart care, cancer care and women’s health. It is the only pediatric trauma center in the San Fernando Valley. 

Additionally, Northridge Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and has been recognized as one of America’s 50 Best Hospitals by Healthgrades in 2026.

One Community. One Mission. One California 

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.