Manager Clinic Operations Oncology Barrow

The Oncology Clinic Manager leads the business processes of the outpatient practices of Barrow Neurological Institute (BNI), and works collaboratively with the clinical leaders of these practices to ensure that patient care services are rendered in a timely manner and in compliance with hospital policies and applicable regulatory requirements. 

The business processes managed by this position include budgeting, financial analysis, revenue cycle, planning, process engineering and improvement, personnel management, provider and allied health staff recruitment, and facilities management. 

This position reports to the BNI Chief Operating Officer, and works cooperatively with the BNI Chief Medical Officer, the BNI Director of Physician Practice Business Operations, the BNI Marketing Director, and the BNI Finance Manager.

Job Standards:

• Manages financial performance by optimizing the practice revenue cycle, managing and monitoring relationships with third party payers, ensuring that all providers are appropriately credentialed with managed care plans, developing operating and capital budgets, monitoring and analyzing financial performance, and monitoring provider compensation plans.
• Partners with the lead provider in managing patient access and ensuring that patient care services are rendered in a timely manner. Assists the lead provider in managing provider performance. Assists the lead provider in managing provider recruitment.  Partners with the lead provider in managing patient satisfaction, patient complaints, and risk management issues.  Assists the lead provider in managing education and research activities. 
• Supervises allied health staff or assists the lead provider in supervising allied health staff by managing time & attendance, employee recruitment, employee performance, and employee development.
• Facilitates planning and business development activities.
• Ensures compliance with applicable policies and regulatory requirements, including ADHS, DES, CMS, and JCAHO. Participates in preparing and analyzing data for quality assurance and utilization reviews.  
• Manages the physical environment and coordinates facilities projects.
• Facilitates and provides process engineering and improvement activities.
• Presents practice issues and needs to institutional leaders and governance committees as needed, and participates as indicated in community outreach and community organizations that align with BNI patient populations.

Minimum:

• Bachelors degree in Nursing (BSN).
• Minimum of two (2) years of experience in physician practice or ambulatory care management required.
• Minimum of two (2) years supervisory experience.

Licensure Required:

• Registered Nurse AZ (RN:AZ).
• Basic LIfe Support - CPR (BLS-CPR)

Preferred Education, Experience and Skills:

• Master's Degree.
• Oncology practice management background strongly preferred.
• Experience with an outpatient EMR.
• Familiarity with Google Workspace.

We offer the following benefits to support you and your family:

• Medical/Dental/Vision Insurance (no premium option for employee benefits)
• Flexible spending accounts
• Matching 403(b) retirement program
• Fully Funded Pension Plan
• Paid Time Off (PTO)
• Tuition Reimbursement
• Mental Health Benefit
• Employee Life Insurance
• Annual Performance Bonus
• Relocation assistance if applicable
• Dignity Health now offers an Education Benefit program for benefit-eligible employees in Arizona. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Join our team at Dignity Health to take advantage of this amazing opportun

Hello humankindness

Located conveniently in the heart of Phoenix, Arizona,St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services.  Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery.  In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebookand follow us on Twitter.