Supervisor Patient Access

*On-Call outside normal workng hours*

*Must be able to cover shifts for employees as needed*

Oversees daily operations of Patient Access (Admitting), which includes pre-registration, inpatient admitting,
outpatient registration, emergency/fast track and hospital PBX. Ensures efficient and effective department
operations by managing employee and client relations, and guiding and coaching staff to achieve operational
goals in the collection of copays and deductibles. May perform administrative and financial tasks prior to admit or
within 24 hours of admit, informing clients of their financial responsibilities and arranging for payment of
services. Verifies active insurance benefits.

• Establishes and maintains a system that ensures patient registrations occur in an effective and efficient manner: develops, implements and maintains operating practices for patient admissions according to hospital objectives and within established time frames; ensures demographic, financial and billing information is accurately collected during the admission process. Spelling and data entry are correct; authorizations, consents and pertinent information are always obtained; consistently follows up on necessary actions to correct data collection errors or issues; and monitors daily room and bed assignments ensuring accurate charge for accommodation.
• Coordinates discharge and transfer of patients
• Directs activities associated with hospital communication (PBX).
• Provides direct supervision of the Patient Access (Admitting) & PBX staff

Required

High School Graduate/GED

Three years of experience in business processes i.e. physician office, Patient Financial Services, Patient Accounting, Patient Scheduling, or Admitting with a broad healthcare knowledge in all aspects of each task

One year of leadership/supervisory experience and

Experience with all types of Admitting/Communications office activities and processes, including, but not limited to, Admitting, Pre-admitting Insurance Verification, Scheduling, Insurance Billing and PBX. and

Experience with third party payer requirements including federal, state and private health care plans and authorization processes.

Preferred

Associates Degree

At Dignity Health, living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career.

What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers.

As you build your career at DH-YRMC, you’ll find Prescott is an inspiring place to live, work and to enjoy the outdoors.

· It is an inviting community with bygone charm and modern amenities.

· Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures.

· The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family.

Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care has earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020) and America’s 100 Best Hospitals for Stroke Care Awards (2020, 2021) and has placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott has to offer! #hellohumankindness

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.