Certified Medical Assistant Lead

As our Medical Assistant Lead, you will step into a pivotal leadership role, championing patient-centered care and operational excellence within our dynamic clinical environment. You'll be instrumental in fostering a collaborative atmosphere, empowering our healthcare team, and ensuring every patient's physical, emotional, and spiritual needs are met with empathy and efficiency. This critical position offers a unique opportunity to shape the patient experience and drive clinical best practices.

Every day you will deliver hands-on, direct patient care, while simultaneously leading and supporting our frontline staff in their day-to-day clinical operations. Your responsibilities will include adeptly delegating duties, proactively managing operational challenges, and meticulously ensuring adherence to our rigorous clinic quality, regulatory, billing, and customer service standards. You'll serve as the primary point of contact for daily operational issues, expertly assessing, resolving, and escalating them to clinic leadership as appropriate, ensuring seamless clinic flow and superior patient outcomes.

To be successful in this role, you will embody personal accountability, consistently demonstrating a commitment to relationship-based care, our organizational mission, and core values. Your exceptional leadership, communication, and problem-solving skills will be essential in guiding your team and navigating complex clinical scenarios. We are seeking a highly organized, proactive, and compassionate professional dedicated to optimizing clinic efficiency and elevating the standard of patient care.

• Responsible for performing daily inventory of assigned areas within the specialty area. This includes, ordering, receiving breakdown, stocking, rotation, cleaning, labeling, returns and other actions when appropriate.
• Applies a working knowledge of medical/surgical supplies normally associated with specialty department in order to enhance communications and meet the needs of specialty departments as assigned.
• Responsible for maintaining Lawson based on PAR Optimization reports to ensure it is current and reflects the latest changes within the specialty service area.
• Establishes and maintains consignment Inventories. Performs physical counts on a quarterly basis in accordance with established Supply Chain Enterprise Business Process.
• Responsible for ensuring delivery for scheduled surgery implants and instruments, completes the "Bill Only" paperwork for payment.
• Communicates backorders, out-of-stock supplies, and unusual movement of supply items.

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

Required

• High School Degree or Equivalent

• Current Certification as a Certified Medical Assistant or Certified Clinical Medical Assistant
• BLS for healthcare providers

Preferred

• Diploma from an accredited medical assistant's program and externship completed is preferred; or EMT training
• One (1) year MA or EMT experience
  Clinical skills and knowledge base specific to specialty

Physical Requirements - Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly)

With many locations across Utah, Holy Cross Medical Group offers providers a true opportunity to live their mission while experiencing the support of a built-in network, generous benefits, professional growth, and an amazing quality of life. Through state-of-the-art technology, clinical resources and medical expertise, we connect providers and consumers to facilitate a healthier life for people in our community. Our coordinated services represent a full continuum of care – from preventive and early diagnoses to leading-edge treatment and life-saving critical care. We are committed to delivering better health care with a patient-centered approach that fulfills our mission and commitment to quality, compassion, and service.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.