Community Health Patient Navigator

As our Community Health Patient Navigator, you will be responsible for assisting patients and their support team to navigate and access community services, other resources, and adopt healthy behaviors.

Every day, you will support the healthcare system providers and staff through an integrated approach to care management and community outreach. You will provide social support, informal counseling, and advocate for the health needs of individuals and their community. Community outreach and collaboration with community agencies are essential to this role. You will also participate in the process of collecting and maintaining health-related social needs screening data.

To be successful in your role, you will strategically assist patients and their support teams in navigating and accessing community services, resources, and healthy behaviors, thereby enhancing overall well-being. You will demonstrate exceptional proficiency in providing social support, informal counseling, and advocacy for health needs, meticulously collecting social needs screening data, and fostering strong community outreach and collaboration to create an integrated approach to care management.

• Promote Routine Testing and Treatment: Facilitate routine opt-out testing and treatment for Syphilis, HIV and HCV, within the emergency department (ED)
• Advocate for Cultural Change: Drive efforts to normalize routine opt-out testing by creating awareness, displaying signage, and distributing outreach materials in the ED.
• Build Community Connections: Establish and maintain relationships with community providers to ensure smooth patient referrals and comprehensive care pathways.
• Increase Accessibility: Share contact information widely and respond promptly to inquiries from ED staff, community providers, and patients.
• Educate and Empower Patients: Provide patients with information on select STI effects, treatment options, and chronic disease management while coaching them on preventive practices and harm reduction using motivational interviewing techniques.
• Strengthen Follow-Up Processes: Collaborate with the Clinical Champion to design and implement a follow-up system to ensure patient notification, treatment, and continuity of care.

• High school diploma or GED.
• Bachelor’s degree in Public Health, Health Sciences, or a related field preferred. 
• Two years of experience in community health education or healthcare, working with diverse and underserved populations preferred.
• Ability to establish rapport with diverse groups, including the LGBTQ community.
• Bilingual (Spanish) skills preferred.

Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of services including a Level II NICU, maternity care and pediatrics, and behavioral health and long-term subacute care for adults and children. 

Additionally, Community Hospital of San Bernardino has been recognized with the gold seal of approval by the Joint Commission, as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation, and rated five stars for Children’s Subacute Center by the Centers for Medicare and Medicaid Services. In 2025, we were voted Best Hospital by Inland Empire Magazine. 

Community Hospital of San Bernardino shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care.

One Community. One Mission. One California 

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.