Community Health Worker Wellness Navigator
About Us
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.
Our Mission
As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.
The posted compensation range of $26.76 - $39.81 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
As our CHW Wellness Navigator you will be a certified Community Health Worker (CHW) with lived experience and specialized training in Substance Use and/or Mental Health Disorders, who will act as a vital bridge between patients and the healthcare system.
Every day, working within an interdisciplinary team across various hospital settings (including the Emergency Department, inpatient units, and labor and delivery), you will proactively promote health and well-being by preventing disease, disability, and the worsening of existing conditions. You will achieve this through health education, navigation assistance, screenings, assessments, and personalized support and advocacy. You will engage with patients, providers, and community organizations via in-person, telephonic, and written communication, connecting the individual to community resources and outpatient referrals.
To be successful in your role, you will strategically act as a vital bridge between patients and the healthcare system, proactively promoting health and well-being through comprehensive navigation, education, and advocacy. You will demonstrate exceptional expertise in substance use and/or mental health disorders, leveraging your lived experience and specialized training to facilitate access to crucial community resources and outpatient referrals, all while collaborating effectively within an interdisciplinary team across diverse hospital settings.
- Promotes preventative health within the behavioral health population, addressing social determinants of health (SDOH), substance abuse, and behavioral health linkages to promote overall well-being and prevent worsening of conditions.
- Identifies and engages patients with substance use disorder or co-occurring mental health disorders building rapport and advocating for low-threshold Medication Assisted Treatment (MAT) access. Refers to the provider for MAT initiation if appropriate
- Provides social determinants of health (SDOH) screenings within their patient assessment, to identify patient needs related to housing, food security, transportation, safety, and other social factors.
- Collaborates with the interdisciplinary team to formulate a plan of care.
- Promotes harm reduction strategies based on patients' goals, preferences, and life circumstances.
- Provides culturally sensitive health education and coaching on various topics empowering patients to take an active role in their health and recovery.
Job Requirements
Required
- CHW Certification or commitment to attain CHW training and certification with 18 months of becoming employed
- 1 year experience in paid or unpaid role as a Community Health Worker, Lived experience, personal or loved one, impacted by SUD or other behavioral health challenges, social inequity, or violence.
- Ability to interact with patients in a culturally relatable manner.
- Understanding of and sensitivity to mental health conditions and addictive disorders.
- Knowledge of cultural diversity/issues/barriers and low literacy issues.
- Work Place Violence training as required for this role.
- Ability to collaborate with interdisciplinary and community partners for a mix of clinical, operational, and business activities related to that partnership.
- Proficient in email communications and internet usage along with basic use of electronic software for applications including documents, spreadsheets and slide presentation (google product line).
Preferred
- Associate Of Arts or BA
- Knowledge and ability to work with individuals impacted by adverse conditions, including substance use disorders, mental health challenges, justice involvement, housing instability
- Possessing a nonjudgmental, energetic, positive approach to assisting patients with Substance UseDisorder (SUD) and Mental Illness
- Bachelors Of Arts
Where You'll Work
Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of services including a Level II NICU, maternity care and pediatrics, and behavioral health and long-term subacute care for adults and children.
Additionally, Community Hospital of San Bernardino has been recognized with the gold seal of approval by the Joint Commission, as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation, and rated five stars for Children’s Subacute Center by the Centers for Medicare and Medicaid Services. In 2025, we were voted Best Hospital by Inland Empire Magazine.
Community Hospital of San Bernardino shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care.
Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
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Equal Opportunity
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.