Manager Therapy Services

As our Manager, Therapy Services, you will be responsible for planning, managing, promoting, and evaluating the overall clinical and administrative operations for the Rehabilitation Therapy Services (Physical Therapy, Occupational Therapy, Speech/Language Therapy) function at our facility.

Every day you will ensure that overall regional goals relating to patient care, productivity, customer satisfaction, service growth, and regulatory compliance are achieved. You will develop, implement, and monitor quality improvement initiatives to enhance and streamline current procedures, facilitate quality service delivery, and ensure a safe environment of care. You will spearhead efforts to increase market share for the region, ensure that goals relating to reimbursement are achieved, and supervise subordinate staff providing physical, occupational, and speech-language therapy services, including a regional Speech-Language Pathology (SLP) team and PRN Acute Care Therapists.

To be successful in this role, you will demonstrate strong leadership, strategic planning capabilities, and a deep knowledge of rehabilitation therapy services and professional standards of practice.

• Operations: Manages and evaluates the operations, programs and resources of the assigned clinical area/facility to assure the safe and appropriate delivery of diagnostic and therapeutic patient care, achievement of clinical core measurement scores, and to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, collective bargaining agreements, internal policies/standards/procedures and applicable regulatory requirements; participates in the development of, and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served; ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHS guidelines; produces and presents reports on key performance indicators and other significant benchmarking metrics; collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity.
• Staff Management and Development: Plans, manages and evaluates the work of subordinate supervisors who oversee clinical and administrative staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.
• Budget Administration: Identifies resources needed to accomplish the performance objectives of the assigned clinical area/facility and participates in the development of the annual operating/capital budget for the overall clinical function; exercises effective cost control by monitoring and adjusting expenses as needed to stay within budget; approves expenditures within defined scope of responsibility; identifies negative variances and develops action plans to document, address and effectively resolve in a timely manner; produces complete and accurate financial, budget, activity and productivity information, including variance reports, financial projections and other statistical reports; keeps Director apprised of all issues with potential for budgetary impact.
• Performance/Quality Improvement: Works with management team to ensure the application of consistent practices relating to internal operations, patient care, quality of human resources activities and FHS standards; assesses the strengths/weaknesses of the assigned clinical area/facility to identify opportunities and provide recommendations to Director for new quality/performance improvement initiatives; implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner; ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.
• Regulatory Compliance: Ensures that all aspects of clinical operations are conducted and documented in compliance with relevant internal policies, standards and procedures and applicable regulatory requirements; assesses, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to ensure optimal care delivery; ensures that internal controls are sufficient to provide for accurate, complete and compliant programs and processes; identifies need for changes in standards, programs and services, and develops recommendations for consideration by the Director. Keeps abreast of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources; determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality.
• Business Development/Marketing: Plans and leads efforts to increase referral base and expand market share in the assigned region; proactively identifies the most promising opportunities for increasing market share; pursues meetings with physicians or other referral resources to explain and promote FHS culture, goals, resources and services; keeps abreast of FHS and competitor trends relative to applicable clinical programs, services and volume; participates in community awareness activities to promote clinical programs/services.

Required

• Graduation from an accredited School of Occupational Therapy and completion of fieldwork, upon hire and
• Bachelors Of Science, upon hire or
• Masters Of Science, upon hire or
• Masters Other of occupational therapy, upon hire or
• graduation from an accredited School of Physical Therapy, completion of fieldwork, upon hire and
• Bachelors Other in physical therapy, upon hire or
• Masters Other in physical therapy, upon hire or
• Doctorate Of Science in physical therapy, upon hire or
• Masters Other in speech language pathology from an accredited program and five years of related work experience that would demonstrate the attainment of the requisite job knowledge/abilities in a healthcare environment, upon hire and
• two years in a supervisory or management capacity.
• Physical Therapist: WA, upon hire or
• Occupational Therapist: WA, upon hire or
• Speech Language Pathologist: WA, upon hire and
• Basic Life Support - CPR, upon hire

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.