Scheduler Lead
- Chattanooga Heart Institute
- Chattanooga, Tennessee
About Us
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.
Our Mission
As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.
The posted compensation range of $20.36 - $28.76 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.
- Requisition ID
- 2026-508485
- Employment Type
- Full Time
- Department
- Cardiology Clinic
- Hours/Pay Period
- 80
- Weekly Schedule
- Monday - Friday
- Shift
- Day
- Remote
- No
- Category
- Billing and Scheduling
Job Summary:
Responsible for understanding all functions of cardiology scheduling in order to provide leadership with high level cross coverage ability and enhanced quality within the department. Responsible for providing new hire training and continued on-the-job training to all scheduling staff. Serves as the primary back-up to supervisor coverage.
Essential Responsibilities:
- Responsible for training all scheduling staff to ensure understanding of all processes and efficiencies.
- Responsible for assigned reports and projects for department.
- Active supervisor when supervisor is unavailable.
- Responsible for having a working understanding of all check in and check out processes.
- Responsible for having a working understanding of order facilitator, EP scheduling duties, and all specialty scheduling within cardiology.
- Responsible for improved quality within the department through various quality checks and trainings.
- Working knowledge of imaging orders and the compliance related to order.
- Ability to cross cover in all areas of scheduling and at all locations.
- Review all open tasks for scheduling within the practice management system to assist leadership with resolution to maintain patient care and satisfaction.
- Responsible for optimizing physician schedules to improve patient access, reduce no show rates, and decrease missed opportunities.
- Responsible for presenting data in staff meetings to assist in ongoing training for staff.
- Proactive participation in ensuring appropriate patient access into the practice.
Job Requirements
Required
- High School Graduate or
- High School GED and
- One or more years in a medical office environment and
- None, upon hire
Where You'll Work
The Chattanooga Heart Institute offers the most comprehensive cardiac care available in this region. Founded in 1976, we now have six offices in Tennessee and one in Georgia. Our practice is made up of 29 board-certified cardiologists, three cardiothoracic surgeons and three vascular surgeons. We merged with CHI Memorial Health Care System in 2011 which is part of CommonSpirit Health. CommonSpirit has more than 700 care sites across the U.S. and is committed to building healthy communities.
Total RewardsDepending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.
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